Most likely the customer service documentation has the link and they copied and pasted the text. My tech and cs people did that when I was a supervisor at an ISP because many of the questions generated similar answers.Rapier1772 wrote: In other words (IMO), they don't even know what they're doing.
Shipping ammo - use UPS, NOT FEDEX
- kfeltenberger
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Re: Shipping ammo - use UPS, NOT FEDEX
- Rapier1772
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Re: Shipping ammo - use UPS, NOT FEDEX
So they auto generated a response which doesn't have a functioning link?
Opinion still stands.
BTW, cool avatar :thumb:
Opinion still stands.
BTW, cool avatar :thumb:
How to post pics & videos: viewtopic.php?f=3&t=6363
Contrary to popular belief, you CAN fix stupid - it's just illegal.
- kfeltenberger
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Re: Shipping ammo - use UPS, NOT FEDEX
No, someone probably wrote the response, it's just that their materials may not have been updated. If the web team made a change and broke the link, chances are no one would find out until they went there on their own. We had to deal with this a lot.
Kurt
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